Difficult Conversations – Top Tips on How to Get the Outcome You Want
For me it’s all about managing the situation, so how best do you do that?
- Have a clear structure – a list of items to be discussed and resolved.
- Define your desired outcome – think ahead on what a successful resolution looks like to you, so you dictate the solution and not the other party.
- Set a timeline – make them accountable and secure a deadline that you are happy with!